Cancellation Policy
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Cancellation policy & cancellation form
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A. Cancellation policy
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Introduction Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have or has taken possession of the last goods. To exercise your right of withdrawal, you must inform us (KinderAuto e.U. Owner: Christian Gurtner, Auwiesen 3, A-4933 Aspach, Austria, Tel.: 0043 699 / 10133038, email: info@kinderauto.at) by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory. To comply with the withdrawal period, it is sufficient for you to send the notification concerning the exercise of the right of withdrawal before expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we must repay to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract is received by us. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods. The direct costs of returning such goods, which due to their nature cannot normally be returned to us by post (freight goods), are estimated for each such item at a maximum of approximately 55 euros. You only have to pay for any diminished value of the goods if this diminished value is due to handling of them that is not necessary for checking the nature, characteristics and functioning of the goods.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, do not belong to any Member State of the European Union and whose sole residence and delivery address at the time of conclusion of the contract are outside the European Union.
General information
Please avoid damage and contamination of the goods. Please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure with suitable packaging that there is adequate protection against transport damage.
Please do not return the goods to us carriage forward.
Please note that the above-mentioned points 1-2 are not a requirement for the effective exercise of the right of withdrawal.
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B. Withdrawal form
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If you wish to withdraw from the contract, please complete this form and return it.
To KinderAuto e.U.
Owner: Christian Gurtner
Auwiesen 3
A-4933 Aspach
Austria
Email: info@kinderauto.at
I/we hereby withdraw () from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
Ordered on () ____________ / received on () __________________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in the case of notification on paper)
Date (*) Delete as applicable
